In September 2023, a sober living home in Tucson gave Alyson Hodge, 47, and Christopher Olivera, 42, one day’s notice to leave. AHCCCS, Arizona’s Medicaid agency, had just suspended the home’s provider over credible allegations of billing fraud, and the state’s remedy for a fraud investigation was to cut off the money and let residents figure out where to sleep. Hodge and Olivera called 211. The only option offered was a homeless shelter — one that would have split them up and wouldn’t take Olivera’s dogs. “I’ve dealt with them for plenty of years, and it’s all the same crap,” Olivera told the Arizona Center for Investigative Reporting. “‘Oh, yeah, we got this place…’” They ended up in a motel, counting days against a bill neither of them could really afford.
That was three years ago, and it was supposed to be the beginning of the fix.
Arizona did not solve a fraud problem. It relocated it, and the people it built the Medicaid plan to protect are still the ones absorbing the cost.
On September 2, 2026, AHCCCS suspended two more behavioral-health clinics, Shining New Light and Karing Heart, both owned by a woman named Kandace Wadlington. Together they’d billed the state’s Medicaid program for nearly $4 million. A licensed behavioral health professional listed on Karing Heart’s website, Erika Collins-Frazier, told investigators she’d stopped providing clinical oversight back in September 2023 — but records the state pulled show she was still signing off on care at Shining New Light as recently as this past April. Karing Heart drew a $5,000 fine for letting behavioral health technicians go two-plus weeks at a stretch without the clinical supervision Arizona law requires. It is, on paper, a small case. It is also case number roughly 300.
That’s not an estimate. AHCCCS has now suspended 300 providers since it started this crackdown, and the agency says 11,000 people who trusted those providers with their recovery were caught in the exploitation. Attorney General Kris Mayes puts the total theft as high as $2 billion, most of it run through a scheme so specific it has its own mechanism: recruiters would find someone, often a Native American in active addiction or newly out of prison, put them in a sober living home that provided little or no actual treatment, and bill their care to the American Indian Health Plan — a Medicaid line meant to guarantee tribal members unrestricted, no-referral access to behavioral health care. That guarantee, built into AHCCCS specifically to correct a legacy of underfunded, hard-to-reach Native health care, is the exact feature the fraud exploited: no referral required meant no one had to notice a patient before billing for one. Mayes’ office says some operators didn’t even bother with that step. “Some of these scammers didn’t even bill AHCCCS for people they were in contact with,” she said. “They simply purchased lists of names and dates of birth of people and used those to bill AHCCCS.”
The number that should make you feel something is 92%, not $2 billion
Two billion dollars is the headline the state wants you to sit with, because it’s the number that gets a legislative hearing scheduled. It is not, on its own, the number that tells you what happened to people. That number is 92%: the share by which billing through the American Indian Health Plan for behavioral health services collapsed between the 2021-2023 window ($3.1 billion) and 2024-2026 ($230 million).
Read that as a regulator and it’s a fraud metric — the enforcement worked, the spigot got shut. Read it as someone who was actually in one of those homes, and it’s a different number entirely: it’s the share of the state’s already-thin behavioral health infrastructure for Native Arizonans that vanished in eighteen months, fraudulent and legitimate capacity alike, because AHCCCS’s tool for stopping a bad operator was the same tool it used to stop a good one — cut the payment, effective immediately, no transition plan required by statute. When investigators pulled the plug on a provider mid-fraud-review, the sober living home didn’t have thirty days of runway. Neither did the person in bed four.
Read that as a regulator and it’s a fraud metric — the enforcement worked, the spigot got shut.
You don’t have to take the state’s word for what that did to people, because the advocacy groups that formed specifically to track the missing and the dead are still doing that work today. Reva Stewart, who helps run Stolen People, Stolen Benefits, doesn’t talk about the crackdown in the past tense. “How have they taken care of our people?” she asked. “We’re still having deaths in these homes.” Her colleague Jeri Long described the early suspensions the way you’d describe a building fire, not a policy rollout: “At the beginning, it was chaos. It was just pure chaos.” Reporting from Arizona Mirror in February 2026 found the same pattern three years on — fraud continuing to target Indigenous communities specifically, even after two rounds of reform, because the underlying vulnerability (real need, real gaps in legitimate capacity, real distance from oversight) never got fixed. Only the fraud got interrupted, and only for a while.
If you are the person AHCCCS was supposed to protect, this is the part worth saying plainly: you were never the target of the fraud investigation. You were collateral in it. The state’s own former medical director agrees. Dr. Satya Sarma, who ran AHCCCS’s clinical oversight from 2019 to 2021, told FOX 10 he’d flagged concerning providers back in 2020 — providers who, five years and one fraud scandal later, still aren’t on any exclusion list. “I know of providers that were concerning to me back in 2020 that are not on any kind of exclusion or suspension list,” he said. His broader diagnosis is the one that should worry anyone counting on AHCCCS as a backstop: “At this point, it is very difficult to be sure that we have a safe and effective oversight of the system.”
The agency meant to fix this has had three directors try and leave
Arizona’s Medicaid program does not lack for leadership turnover to match the scandal’s churn. Carmen Heredia, the AHCCCS director who oversaw the crackdown’s early, chaotic phase, resigned in May 2025 rather than sit for a Senate confirmation hearing she was told Republican lawmakers would not let her pass — lawmakers who blamed her, specifically, for how abruptly those 300-plus suspensions had evicted patients like Hodge and Olivera with no transition plan. Governor Katie Hobbs called it politicized. Her successor, Virginia “Ginny” Rountree, lasted four months before announcing her own departure in February 2026, citing health reasons. Mayes was blunt about what that kind of churn costs an agency mid-scandal: losing the director makes the scandal harder to fix, not easier, because every successor inherits the caseload with none of the institutional memory of who’s already been flagged, who’s already been cleared, and who — like the providers Sarma warned about in 2020 — simply fell through the gap between administrations.
This is not, as Arizona’s broader opioid-response coverage keeps showing, the first time a federal health system built around a legal trust obligation to Native people became the exact seam predators found. The Indian Health Service has run underfunded and understaffed against treaty-guaranteed obligations for generations, a mismatch between promise and capacity that outside actors have exploited before, from unscrupulous private hospitals billing IHS-referred patients for unnecessary procedures to the general pattern of poverty-adjacent fraud that follows any federal health dollar routed through jurisdictions with less oversight capacity than money moving through them. AHCCCS’s American Indian Health Plan carve-out — no-referral, no-gatekeeping access, specifically designed to remove the barriers Native patients had faced everywhere else in the system — inherited that same vulnerability the moment it launched, because the thing that makes a benefit accessible to someone in crisis is, structurally, the same thing that makes it accessible to someone billing for a crisis that was never real.
What’s actually still open to you tonight
If you’re reading this from inside a sober living home in Arizona right now, wondering whether your provider is one of the 300, here’s what hasn’t changed: AHCCCS members displaced by a suspension are still entitled to continued access to medically necessary behavioral health services through a different provider, and AHCCCS’s own May 2023 statement — the one that started this — says the agency’s “immediate top priority is ensuring members are safe, sheltered, and receiving health care services they need.” You can call the AHCCCS Member Services line directly and ask to be reassigned rather than wait for a home to make the decision for you. Naloxone access, 988, and the crisis lines below this story are federally funded and untouched by any of this — that part of the safety net doesn’t depend on which sober living operator’s name is on the lease, and Arizona’s own settlement-funded naloxone distribution keeps shipping on schedule regardless of which clinic is under review this month.
Case managers and discharge planners can do one thing right now that Hodge and Olivera’s home never did for them: call AHCCCS Member Services to confirm a placement isn’t on the suspension list before intake, not after, and get the reassignment path in writing so a client isn’t the one improvising at 9 p.m.
Kris Mayes’ office has now filed more than 140 cases, secured convictions, and clawed back roughly $100 million of the estimated $2 billion — a recovery rate that tells its own story about how much of this money is simply gone. Arizona has $1.194 billion in opioid settlement funds still arriving over the next decade, money explicitly earmarked to rebuild the treatment capacity that fraud and clumsy enforcement both, in their different ways, tore down. The test of whether Arizona learned anything from Hodge and Olivera’s one day’s notice isn’t whether the next fraud case gets caught. On current form, it will. It’s whether the next 11,000 people get a transition plan before the money stops — or one day’s notice, again, and a phone number to a shelter that can’t take their dog.
The test of whether Arizona learned anything from Hodge and Olivera’s one day’s notice isn’t whether the next fraud case gets caught.
Sources Cited
- 01.B
- 02.A
- 03.AAttorney General Mayes Announces $7.4 Billion Opioid SettlementArizona Attorney General's Office
- 04.B
- 05.BState response to Medicaid fraud creates 'pure chaos' for patientsArizona Center for Investigative Reporting
- 06.B
- 07.BDirector of Arizona Medicaid agency resigns following fraud scheme responseArizona Center for Investigative Reporting
- 08.B
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